You’ll find in this section various rental terms.
If you need futher informations, feel free to Contact us.
Minimum Rental Period
The minimum rental period is 24 hours (one day).
Minimum rental age is 23 years on last birthday with at least two years’ experience on a full driving license. Drivers under 23 years of age may rent a car, at our discretion.
The drivers must hold a valid driver’s license issued in the European Union. Drivers from outside of the European Union require an international driver’s license. All drivers must have held their driver’s license for a minimum of 2 years.
Terms of payment
Full payment to be made when you collect the vehicle either by cash, Visa or Master card.
Normal cars (jeeps excluded) are not allowed on unpaved (non-asphalt) roads. If you take a normal car off-road you will be liable for the repair of any damage found on the undercarriage, wheels and tyres of the vehicle, plus the replacement cost of cabin and air filters. Cleaning charges will also be applied.
Delivery of the vehicle
It is the responsibility of the renter to check the condition of the vehicle and to ensure that any existing damage is recorded on the Rental Agreement when taking delivery of the vehicle. Any damages not recorded on the Rental Agreement and found when the vehicle is returned will become the responsibility of the renter.
Return of the vehicle
Unless otherwise stated on the Rental Agreement the vehicle is to be returned to the same rental office, at the agreed time (late returns will be charged a full day rental), from which it was taken. If you wish to return the car to a different office/location please notify us as soon as possible, an additional charge may apply.
Early Return of the vehicle
The duration of your rental starts and finishes according to the pick up and return dates and times detailed on your contract. Prices are confirmed at time of booking and are calculated on a 24-hour basis.
In the event of a breakdown or any technical issue please call us, we will send an engineer to assess the problem as soon as possible. If they cannot repair it at that time, we will replace the car as soon as is practically possible.
If we find that the breakdown/technical issue has been caused by misuse or failure to observe any of our Terms and Conditions, we reserve the right to take possession of the vehicle without replacement.
The vehicles must be returned with the same level of fuel as recorded on the Rental Agreement. There is no refund for extra fuel.
Each car category consists of different car models with similar characteristics. We cannot guarantee you will get the exact brand, model or color you may have requested, we do guarantee that you will get a car in the category you have booked, or a higher category if there is no availability in your selected category.
We offer free cancellation on all bookings made via our website or by phone call. Any cancellations must be made at least 24 hours prior to the pick-up date. You will need the e-mail address given at the time of the booking and the reservation number. Please contact us on 0030 25930 53102 or email@example.com to inform us as soon as possible.
Breaches of the law
All penalties or fines are the responsibility of the renter.
We allow on request housebroken pets to ride in rental vehicles with no additional fees provided they are properly contained in a travel kennel, container or cage at all times. For the health and comfort of subsequent renters of the vehicle who may be allergic to animal dander, the vehicle must be returned in its original condition with no animal hair or feathers anywhere in or on the vehicle.
Smoking is strictly forbidden in the cars.
Keys and key fobs are not covered by our Insurance Policy or any optional extras to the insurance (FDW & WUG). The renter is responsible for the costs of their replacement or repair. We will also charge for the retrieval of any keys locked inside the vehicle.
Cross Border Rentals
Cross Border Rentals are strictly forbidden.
Other Information in Insurance
Not covered by any insurance collision damage caused by alcohol or drug or abuse, as well as traffic violations.
The renter is responsible for all traffic fines resulting from violation of the Greek traffic law
Accident / Damage or Mechanical Breakdown
In case of any of the above, you must:
- Inform Smart Car Rental immediately.
- Do not acknowledge responsibility in anyway.
- Report the accident to the police and make an accident report.
- Collect the names, addresses and phone numbers of any parties involved and any witnesses.
- Do not move the vehicle unless instructed to do so by either the police, a representative of our insurance company or Potos Car Rentals