You’ll find in this section all the frequently asked question.
If you need any additional information, feel free to Contact us.
How can I get a quote for a rental car?
On our home page, enter the date and time you wish to pick-up and return the vehicle as well as the location and click on the “search” button. Get a quote for the car you are interested in.
How can I book a car?
Fill in the personal details form, providing your full name, country, mobile phone and e-mail address. If you are picking up at one of the ports (Limenas,Prinos), please do not forget to let us know the exact arrival time of the boat. Once your booking is complete, you will receive via e-mail a printable voucher.
How can I calculate my rental days?
Rental days are calculated on a 24-hour basis, starting from the vehicle pick up time. Partial days will be counted as full days.
If I return the car later than the pick-up time, will I be charged a full day?
You are allowed to return the car up to ? hours later than the pick-up time, without being charged an extra day.
What is the minimum driver’s age? How many years must they hold their driving licence?
Driver must be 21+ years old, with driver’s license held for minimum 12 months, for car groups A, B, C and 23+ years old, with 24 months driving license, for all other car groups. There is no extra charge for young drivers between 21 and 23 years old, but the rental is limited in the first three car categories (A, B and C).
Can I have more than one driver?
Up to 2 drivers per rental are included in the price.
Is there a prepayment or a deposit for the booking?
All rentals are paid on spot the day of car pick-up, unless otherwise instructed by the reservations department.
Is there a cancellation fee?
No, there is no cancellation fee. However, you are required to give at least 2-days prior notice if you wish to cancel your reservation.
What documents do I need to rent a car?
All drivers must present a valid driver’s EU license or international license (for non-EU drivers) and a valid ID card or passport. Drivers should also have a credit card in their name.
I forgot my driving license at home. Can I still rent the car?
No, you cannot, as it is prohibited by the Greek traffic law to drive without a driver’s license. However, if there is a second driver in your group having a driver’s license you can still proceed with the rental.
Is there a mileage limit in my rental?
Each rental has unlimited mileage throughout the whole district of Thassos.
Can I return the car to a different location?
One-way rentals are available on request with extra charge, depending on different locations.
Can you deliver the car to my hotel?
We can deliver the car to your hotel and you can return it there as well, by simply giving the keys to the reception. Depending on the length of the rental period and/or the distance of the hotel from our stations, extra fees might apply.
What is the fuel policy?
All vehicles must be returned with the same amount of fuel as in pick-up. In case the renter returns the car with more fuel, the price of the excess fuel will not be refunded.
Can I drive the car outside the island of Thassos?
Transporting and driving the car outside of Thassos is not allowed.
What are the payment methods?
You can pay in cash or by credit card (Visa or Mastercard).
Can I rent the model I selected on the website?
Like all car rental companies, car models are indicative only. In the reservation only the car category is confirmed, not a specific car model or color.
If I want to extend my rental period, what should I do?
In case you want to extend the rental period, you must notify us via phone. All contact information will be provided the day of car pick-up by our agents. A minimum 24hour notice prior to return date is required.
What should I do if a lose the car key?
In case of key loss, you should contact the local station where you picked up the car. Our agents will bring you a replacement key. Key loss is not covered by insurance, so extra charges will apply.